Terms of Service

Last updated: June 19, 2026

These Terms of Service (“Terms”) govern your use of acorn2oaks.com and the services offered by Acorn 2 Oaks, operated by Sam Cho (“we,” “us”). By using the site or buying a product or service, you agree to these Terms. If you don’t agree, please don’t use the site.

1. Who we are & what we offer

Acorn 2 Oaks provides CliftonStrengths-based coaching, a strengths “Signature Diamond” report (a free version and a paid version), access codes for taking the official CliftonStrengths assessment, a newsletter, and free written content and frameworks. The book Forge Through 40 is sold by third-party retailers (e.g. Amazon), not on this site.

2. Eligibility

You must be at least 18 years old (or the age of majority where you live) to buy services or enter into these Terms. By using the site you confirm that you meet this requirement.

3. Coaching services

Coaching is a collaborative, educational, and developmental service. It is not therapy, counseling, medical, mental-health, legal, or financial advice, and it is not a substitute for care from a licensed professional.
Booking & payment: we begin with a free 30-minute intro call, with no commitment. Coaching is then scheduled by mutual arrangement, and payment is due at the time of booking via Stripe.
Rescheduling & cancellations: you may reschedule or cancel a session with at least 48 hours’ notice at no charge. With less than 48 hours’ notice, or if you don’t attend, the session is forfeited and charged in full.
Prepaid packages: if you cancel a prepaid package, we’ll refund your unused sessions less a $100 cancellation/processing fee; sessions already completed are non-refundable.
We don’t guarantee any specific outcome, result, income, or career change from coaching.

4. The strengths report (free & paid)

The free report is generated automatically from the strengths you enter. The paid Signature Diamond report ($49, or a member price) is generated with the help of AI (Anthropic’s Claude) using the information you provide.
Reports are for personal development and informational purposes only. They are interpretations, not professional, clinical, or career advice, and may contain errors or generalizations. Use your own judgment.
The paid report is delivered digitally right after payment and saved in your browser. You’re responsible for the accuracy of the strengths and details you enter.

5. Assessment access codes

We sell access codes that let you take the official CliftonStrengths assessment, which is created and administered by Gallup, Inc. After payment, we’ll email your code (typically within 24 hours). Your use of Gallup’s assessment and results is governed by Gallup’s own terms and privacy policy. We are an independent reseller and are not Gallup.

6. Pricing & payment

Prices are shown on the site and may change at any time. Payments are processed securely by Stripe; by paying, you also agree to Stripe’s terms.
Discount/promotion codes (e.g. for Grove members) apply only as described and may be limited, expire, or be withdrawn.
You’re responsible for any applicable taxes unless stated otherwise.

7. Refunds & cancellations

Digital report: because it’s a personalized digital product generated on demand and delivered immediately, sales are final once the report is generated, except where a refund is required by law or if a technical failure prevented delivery — contact us and we’ll make it right.
Assessment access codes: because codes are delivered for one-time use and can’t be reclaimed once sent, they are non-refundable after delivery. If you haven’t received your code, contact us.
Coaching: reschedule or cancel with at least 48 hours’ notice at no charge; late cancellations (under 48 hours) and no-shows are forfeited and charged in full. If you cancel a prepaid package, unused sessions are refunded less a $100 cancellation/processing fee, and completed sessions are non-refundable.

8. Intellectual property

The site, its content, and Sam Cho’s original frameworks — including the Single Diamond, the Triangle for soft skills, and the ASSET / “Roots Go Deep” framework — along with text, designs, and report templates, are owned by Acorn 2 Oaks / Sam Cho and protected by intellectual-property laws. When you buy a report, you receive a personal, non-transferable license to use your report for your own personal and professional development. Please don’t copy, resell, republish, or redistribute our content or frameworks without written permission.

9. Trademarks

CliftonStrengths® and Clifton StrengthsFinder® are trademarks of Gallup, Inc. Acorn 2 Oaks is not affiliated with, endorsed by, or sponsored by Gallup. We do not reproduce Gallup’s copyrighted theme descriptions; our materials are our own original work. All other trademarks belong to their respective owners.

10. Acceptable use

You agree not to misuse the site — including attempting to break, overload, scrape, or gain unauthorized access to it or the report tool, submitting false information, or using the services for anything unlawful.

11. Third-party services & links

The site relies on and links to third parties (for example Stripe, Substack, Gallup, Anthropic, and Google). We don’t control them and aren’t responsible for their content, products, or practices. Your use of them is governed by their own terms.

12. Disclaimers

The site and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose. We don’t warrant that the site will be uninterrupted, error-free, or that reports or content will be accurate or meet your expectations.

13. Limitation of liability

To the fullest extent permitted by law, Acorn 2 Oaks and Sam Cho will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits or opportunities, arising from your use of the site or services. Our total liability for any claim relating to a paid product or service will not exceed the amount you paid for it.

14. Indemnification

You agree to indemnify and hold harmless Acorn 2 Oaks and Sam Cho from claims, losses, or expenses arising out of your misuse of the site or services or your violation of these Terms.

15. Governing law & disputes

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-laws rules. Any dispute will be handled in the state or federal courts located in New Jersey, and you consent to that jurisdiction.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above. Continued use of the site after changes means you accept the updated Terms.

17. Contact

Acorn 2 Oaks — Sam Cho
Email: hello@acorn2oaks.com